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For two decades our client retention rate has remained high and our staff turnover low - which we believe reflects the quality of our people, the culture of our company and our willingness to go the extra mile for our clients. With offices in the City of London and Essex we provide a dynamic, challenging workplace that’s also friendly, comfortable, and fun. Plus, you’ll be operating in a state-of-the-art facility with world-class tools at your disposal, allowing you to achieve your full potential.
We’re always keen to hear from passionate and talented people who would like to join our team. If you wish to be part of our exciting and growing company, send us your CV.
Current available roles include:
Service Desk Analyst (1st Line Engineer)
This is a fast-paced and exciting role, so a great aptitude and attitude for customer service and communication is essential. Ideally you can work well alone, or as part of a team. The role requires a range of technical and non-technical skills gained in an MSP environment. Skills including, but not limited to Office 365, Exchange Server, general administration of Active Directory and desktop support.
Remote Support Engineer (2nd Line Engineer)
This is a very technical role, providing support to our customers and the wider technical support teams for issues escalated from 1st line. MSP experience is essential, with skills ranging from Office365, Exchange Server, Hyper V and VMware, server hardware, desktop support and network monitoring. Nable network monitoring experience desirable but not essential. Team collaboration and the spirit of sharing and working on problems together are a core principle of this team, and although you will work independently on issues there is a lot of support available.
Reporting directly to the Business Technology Director this position encompasses responsibility for consulting on technology solutions and services to both prospective and contracted clients. As a Presales Consultant you act as a trusted technology consultant and “expert in their field” to help roadmap client’s technology investment in line with their business goals.
The role is not limited to, but includes, Office 365 setup/migration, firewall installation/configuration, server installation, switching, UPS, project managing and carrying out office moves/new office setups, cloud anti-virus installation/migration, other 3rd party software installation/configuration, network surveys/reports, backup solutions or PC/laptop installation.