Delivering a digital workplace

Succeed in a new hybrid workplace by realigning your culture, working practises and embracing innovation.

ASCEND's transforming approach to digital strategy, applications, architecture, infrastructure and operations, will play a vital role in enhancing your digital employee workplace experience.

Delivering a digital workplace

Key transformation areas:

Communication and collaboration

Communication and collaboration

We empower your employees to use the right tools to communicate and collaborate to deliver results.

  • Improve employee engagement levels across your organisation bridging workflows and departmental gaps.
  • Deliver infrastructure and operations with secure mobile and endpoint technologies that support work from anywhere and eliminate barriers to remote team collaboration.
  • Continuous knowledge sharing - enabling teams to develop in-house IT skills to implement change and drive success on an ongoing basis.

Optimisation and automation

Optimisation and automation

We work with you to optimise and automate your existing workflows, introduce innovative technology, and manage change.

  • Realise productivity and efficiency gains and reduce human error through the digitisation of current manual processes.
  • Automate labour-intensive processing tasks, using accessible and familiar tools.
  • Add significant productivity value for your users.

Data visualisation and insights

Data visualisation and insights

We will help you gain greater data insights that allow you to make faster and more informed decisions.

  • Discover business analytics solutions that will bring together, organise, and manipulate data from different sources across your organisation.
  • Take key data insights and turn them into easy-to-digest visualisations, dashboards, and reports, that can be shared with your colleagues, your business and beyond.
  • Create interactive and immersive dashboards, allowing users to expand or filter information at the click of a button.

Implementation and adoption

The key to implementing transformative IT in your business is the effective facilitation of user adoption. Many organisations find the human, softer skills required to deploy successful digital change across their organisations the most challenging factor.

Because of this, we use two complementary approaches to help aid your business’s successful transition.

  1. Project management – delivers the planning and technical implementation.
  2. Change management – focusing on employee engagement, we work with your Teams to prepare and facilitate your digital transformation journey – embedding change and innovation as the new norm.

Traditional approach

User focus is an afterthought. Rather than engaging users in the process, an email containing a link to training, for example, is sent post-deployment.
Digital Workplace Graphic Traditional Approach

Our approach

User adoption is parallel, an integrated work stream that includes deployment.
Digital Workplace Graphic Our Approach

Digital transformation through ASCEND

ASCEND has a completely different focus that is a step beyond the standard Break/Fix/Prevent/Maintain model provided by the majority of managed service providers.

ASCEND provides you with a digital workplace strategy to drive business transformation. We work with you to implement change at a pace that is right for your business. Enabling the digital change leaders in your business to promote the adoption of technology.



  • Enables the continuous adoption of innovative technology
  • Delivers outcome-based metrics to measure effectiveness and ROI
  • Guarantees predictable costs in an uncertain economic climate
  • Enhances digital employee experience through greater adoption, collaboration, and knowledge sharing

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Case study

Equipping Kyocera with the knowledge to resolve their business challenges.

Embracing the digital workplace and new ways of working.

With our support and knowledge, the team at Kyocera maximised their use of simple new technologies – transforming the way they work, overcoming their business challenges, and delivering efficiencies to their organisation.

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Discover how we can help your business hit peak performance

Learn more about how Utilize can transform your digital journey. Speak to a member of our team today.

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