Utilize IT Support - Who's watching over your system at Christmas?

Who's watching over your system at Christmas?

With offices unmanned during the festive period, the reaction time to system faults can often be delayed. But Systems Manager from Utilize can deliver peace-of-mind all year round by constantly checking and reporting on system anomalies before they are allowed to cause you downtime.

Bank holiday weekends have a strange habit of attracting system gremlins. It defies all reason but backups and VPN connections seem far more likely to fail when nobody is there to react to the problem.

Last Christmas, a team of Essex-based surveyors lost their remote connection to the office when a router failed in the main location. Unfortunately, each of the seven remote workers trying to connect wrongly assumed the problem was with his own VPN settings and decided to put his feet up rather than produce any more valuation reports.

So it was only when the main office reopened in January that a service call was booked allowing the actual cause of the downtime to be established.

CHALLENGE	Anticipating & preventing system downtime
SYMPTOMS	• Hard drives are allowed to reach capacity and crash critical servers • Backups and antivirus updates left to fail for long periods with nobody checking the error logs • Remote connection problems undetected
SOLUTION	Utilize Systems Manager
ROI	1 month

Over the past twelve months, Utilize has invested £20,000 in the development of its new network monitoring solution, which aims to eradicate this kind of unnecessary system downtime. System Manager ensures faster and more reliable systems for Utilize customers by spotting problems early and highlighting the need for upgrades which will boost performance.

Now you can take advantage of a special rate and enjoy 24/7 network monitoring delivered via this ground-breaking new system. Click the Special Introductory Offer link and request more details.

Latest System Manager features include:

• Bandwidth monitoring

• System performance history

• IBM RAID checks

• Temperature monitoring

• Trend spotting and reporting

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